• ukr
  • rus
  • blr
  • bgr
  • aut
  • isr
  • ltu
  • fra
  • grc
  • est
  • deu
  • tur
  • lva
  • ita
  • tha
  • pol
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  • gbr
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  • fin

+380 44 287 88 70

Call-center

Smile Assistance call center provides all clients with 24 hours-per-day / 7 days-per-week qualified and efficient assistance. Experts of our call center advise in Ukrainian, Russian, English, German, French and Spanish languages as well.

The logistics of the process accumulates the considerable world achievements and our unique development.
Technical support of the process is based on the following points:

  • CRM system, modern IP telephony
  • 4 PRI flows with the total capacity of 120 input lines
  • multichannel fax system
  • IVR provides high quality of assistance